Full refund, no questions, within 60 days of purchase. Email [CONTACT EMAIL] with the parcel code or your order email.
- How it works. Refunds go back to the original payment method through Stripe, usually within 5–10 business days.
- What happens to the certificate. A refunded certificate is revoked: its links show that it has been revoked, and its verify page shows "Revoked."
- Orders of several certificates. Refunded in full, or per certificate at the price paid for it.
- Free certificates have nothing to refund.
- Typos. Use the free correction on your order page within 24 hours first; after that, email us and we'll reissue.
- After 60 days. Email us; each request is considered.
Please contact us before filing a chargeback.