A certificate is a gift. Using one to target someone is against these rules, and the certificate will be revoked.
Not allowed
- Using a certificate to bully, harass, intimidate or humiliate someone, including repeated certificates aimed at the same person after they've objected
- Naming a minor, unless you are that child's parent or guardian
- Slurs, hate speech, or text targeting anyone's protected traits
- Sexual or graphic content in names or notes
- Threats, personal information (addresses, phone numbers) or links
- Implying a real person, company or brand endorses or issued the certificate
Public figures may be named as obvious parody, provided nothing claims they endorse it.
How to report: the "Report misuse or request removal" link on any verify page, the "Report this" link on a certificate's page, the link in the site footer, or [CONTACT EMAIL] with the parcel code. If your name is on a certificate and you want it removed, that's reason enough.
Every report is reviewed by a person at the Registry.
| Report | Default action |
|---|---|
| A named person asks for removal | Hide the name; revoke if they ask |
| Harassment or bullying | Revoke; stop emails to the recipient's address if asked |
| A minor is named (buyer isn't a parent or guardian) | Revoke |
| Slurs, threats, sexual content | Revoke; refuse further orders from the buyer |
| Anything else | Review and decide |
Revoked certificates stop working everywhere. We refund the buyer unless the certificate broke these rules. We never tell the buyer who reported. Appeals: [CONTACT EMAIL].